Refund Policy

Refund eligibility depends on the reason for return, product condition, applicable law and any product-specific terms. Change-of-mind requests follow our voluntary 30-day policy; faulty, unsafe, incorrect or misdescribed goods are handled under applicable legal rights.

We may inspect and test returned goods and verify serial numbers, security seals, accessories and order records. Inspection does not reduce mandatory rights. Customers must not fabricate, alter or remove identifying information.

Approved refunds are sent to the original payment method unless another method is required or agreed. Store credit is optional for voluntary returns. We do not substitute store credit where a customer is legally entitled to a monetary refund.

No restocking fee is applied to goods accepted as faulty, incorrect or misdescribed where prohibited by law. For an approved voluntary return, reasonable deductions may apply for missing parts, damage or handling beyond what is needed to inspect the product, provided those deductions are disclosed and lawful.

Refunds are initiated after approval and any required inspection. Payment providers and banks control the time taken for funds to appear. We will notify you when processing is complete.